Privacy policy

Privacy Policy for Be Creative DIY Studio

Effective Date: 09/01/24

Be Creative DIY Studio (“we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, and share your Personal Information when you visit or make a purchase from our website (www.becreativestudio.com), and how we handle SMS communications and consent.

1. Personal Information We Collect

When you interact with our site, we collect certain information that can identify you (“Personal Information”). The types of Personal Information we collect include:

a. Device Information

  • Examples: Browser version, IP address, time zone, cookies, viewed pages/products, search terms, and website interactions.

  • Purpose: To properly display our site and analyze visitor behavior.

  • Source: Automatically collected via cookies, pixels, tags, or analytics tools.

  • Disclosure: Shared with Shopify and our website analytics providers.

b. Order Information

  • Examples: Name, billing/shipping address, email, phone number, and payment info (e.g., credit card).

  • Purpose: To process and fulfill your orders, provide confirmations, respond to inquiries, and detect fraud.

  • Source: Directly collected from you.

  • Disclosure: Shared with Shopify and trusted third-party apps used for order processing, fulfillment, or customer communication.

c. Customer Support Information

  • Examples: Email messages, phone calls, or forms you submit to us.

  • Purpose: To respond to your questions or concerns.

  • Source: Provided directly by you.

  • Disclosure: May be shared with customer service platforms or communication tools we use (e.g., Shopify Inbox, email providers).

2. How We Use Your Personal Information

We use your Personal Information to:

  • Fulfill orders and provide services.

  • Communicate with you about your booking or purchases.

  • Send marketing messages (with your consent).

  • Analyze how customers use the site to improve our offerings.

SMS Consent:
If you opt in to receive text messages from us, your phone number will only be used for communications related to your orders, customer support, or promotional offers (if consented). SMS consent is not shared with third parties or affiliates for marketing purposes.

3. Sharing Your Personal Information

We may share your Personal Information with trusted service providers to help operate our business. Examples include:

  • Shopify (our eCommerce platform) – Shopify Privacy Policy

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping and fulfillment services

  • Marketing or analytics providers (only with consent)

We may also share your information when required to comply with legal obligations or to protect our rights.

4. Behavioral Advertising

We may use your information to show you relevant ads or promotions. This includes:

  • Google Analytics

  • Facebook Ads (if applicable)

You can opt out using the links below:

5. Your Rights

For EEA Residents (GDPR)

If you reside in the European Economic Area, you have rights to:

  • Access, correct, or delete your personal data

  • Port your data to another service

  • Object to automated decision-making

To exercise these rights, contact us at [insert email address].

For California Residents (CCPA)

You have the right to:

  • Know what personal data we collect and how it is used

  • Request deletion or correction of your data

  • Opt out of data selling (we do not sell your data)

To make a request, email us at [insert email address].

6. Data Retention

We retain your data as long as necessary to fulfill orders, provide services, or comply with legal requirements. You can request data deletion by contacting us.

7. Minors

Our site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe a child has submitted personal data to us, please contact us immediately.

8. SMS Messaging and Consent

We may send you text messages if you provide your phone number and consent to receive updates, order confirmations, or promotional messages.

  • Message frequency varies.

  • Standard message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • Your SMS consent is not shared with third parties or affiliates for marketing purposes.

9. Cookies

Cookies help improve your experience on our site by remembering settings and tracking activity. We use both functional and advertising cookies. You can manage your cookie preferences in your browser or via opt-out services listed in the advertising section above.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our business or laws. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, you may contact us at:

📧 Email: BeCreativenola@gmail.com
📍 Mailing Address: 2210 Belle Chasse Hwy. Gretna, La 70053
🌐 Website: www.becreativestudio.com/privacy-policy